Server s3605.bom1.stableserver.net issue

Uptime Impact: 13 minutes and 47 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Hernan R.
Recovering

Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding

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Investigating

We are currently investigating intermittent connectivity and performance issues affecting s3605.bom1.stableserver.net. Some customers across multiple brands may experience temporary disruptions or increased latency while mitigation measures are being applied.

Our infrastructure team is actively working on network stabilization and implementing IP Split mitigation to restore normal service operation as quickly as possible.

Further updates will be provided as more information becomes available. For assistance, please contact our support team available 24/7.

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Began at:

Affected components
  • Support and Client Infrastructure
  • Web Hosting
  • Managed WordPress
  • Premium Hosting
  • Cloud Servers
  • WordPress Hosting
  • Java Hosting
  • Windows Hosting
  • cPanel Hosting